Notice
of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND
DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT
CAREFULLY.
AMERICAN SELF
3409 OLD PARHAM RD
RICHMOND, VA 23294
1. Purpose
We understand that medical information about you and your health is
personal and we are committed to protecting that information. We create
a record of
the care and services you receive at American Self in order to provide
you with quality care and to comply with certain legal requirements.
This Notice of Privacy Practices describes how we may use and disclose
medical information about you, including demographic information,
that may identify you and your related health care services to
carry out your treatment,
obtain payment for our services, to perform the daily health care
operations of this practice and for other purposes that are permitted
or required by
law. This notice also describes your rights to access and control
your medical information. We are required to abide by the terms
of this Notice of Privacy Practices.
2. Written Acknowledgement
You will be asked to sign a written statement acknowledging that
you have received a copy of this notice. The acknowledgement
only serves to create
a record that you have received a copy of the notice.
3. Changes
to this Notice
We may change the terms of our Notice, at any time. The new Notice
will be effective for all medical information that we maintain
at that time. Upon
your request, we will provide you with any revised Notice of
Privacy Practices. To request a revised copy, you may call our
office and
request that a revised
copy be sent to you in the mail or you may ask for one at the
time of your next appointment. The current Notice of Privacy
Practices will be also posted
on our Web site, www.americanself.com.
4. How We May Use and Disclose
Medical Information about You
The following categories describe the different ways that American
Self may use and disclose your medical information and a few
examples of what we
mean. These examples are not meant to describe every circumstance,
but to give you an idea of the types of uses and disclosures
that may be made by
our office. Other uses and disclosures of your medical information
that are not listed or described below will be made only with
your written authorization.
You may revoke this authorization, at any time, in writing, but
it will not apply to any actions we have already taken.
• For your treatment: Your medical information may be used and disclosed
by us for the purpose of providing medical treatment to you or for
another health care provider providing medical treatment to you. For example,
a nurse obtains treatment information about you and documents it in your medical
record
and the physician has access to that information. If you require an
x-ray
to be taken, the x-ray technician also has access to your medical information.
In addition, your medical information may be provided to a physician
to whom you have been referred or are otherwise seeing to ensure that the physician
has the necessary information to diagnose or treat you.
• To obtain payment for our services: Your medical information may be used
and disclosed by us to obtain payment for your health care bills or
to assist another health care provider in obtaining payment for their health
care
bills.
For example, we may submit requests for payment to your health insurance
company for the medical services that you received. We may also disclose your
medical
information as required by your health insurance plan before it approves
or pays for the health care services we recommend for you.
• For our health care operations: Your medical information may be used
and disclosed by us to support our daily operations. These health care operation
activities include, but are not limited to, quality assessment activities,
employee review activities, licensing, and conducting or arranging
for other
business activities. For example, we may use the medical information
we have to determine where we can make improvements in the services and care
we offer.
• For the health care operations of other health care providers: We may
also use your medical information to assist another health care provider treating
you with its quality improvement activities, evaluation of the health
care
professionals or for fraud and abuse detection or compliance. For example,
we may disclose your medical information to another physician to assist
in its efforts to make sure it is complying with all rules related to operating
a medical practice.
• For appointment reminders: We may use or disclose your medical information
to contact you to remind you of your appointment, by mail or by telephone.
Our message will include the name of our practice or the name of our
physician as well as the date and time for your appointment or a reminder that
an appointment
needs to be scheduled.
• To provide you with treatment alternatives: We may use or disclose your
medical information to provide you with information about treatment
alternatives or other health-related benefits and services that may be of interest
to you. For example, we may contact several home health agencies or physical
therapy
providers to discuss the services they provide when we have a patient
who needs these services.
•
To our business associates: We will share your medical information with
third party "business associates" that perform various activities
(e.g., billing, transcription services) for the practice. Whenever
an arrangement between our office and a business associate involves the
use
or disclosure
of your medical information, we will have a written agreement that
contains terms that will protect the privacy of your medical information.
For
example, American Self may hire a transcriptionist to type your office
notes. Your
medical information will be disclosed but a written agreement between
our office and the transcriptionist will prohibit the person contracted
from using
your medical information in any way other than what we allow.
• Others Involved in Your Health care: Unless you object, we may disclose
to a member of your family, a relative, a close friend or any other
person you identify, your medical information that directly relates to that
person's involvement in your health care. If you are unable to agree or object
to such
a disclosure, we may disclose such information as necessary if we determine
that it is in your best interest based on our professional judgment.
We may use or disclose your medical information to notify a family member or
any
other person that is responsible for your care of your location and
general health condition. Finally, we may use or disclose your medical information
to an authorized public or private entity to assist in (1) disaster
relief
efforts and (2) to coordinate uses and disclosures to family or other
individuals involved in your health care.
• As required by law: We may use or disclose your medical information to
the extent that the use or disclosure is required by law. The use or
disclosure will be made in compliance with the law and will be limited to the
relevant
requirements of the law. You will be notified, as required by law,
of any such uses or disclosures.
• For public health activities: We may disclose your medical information
for public health activities and purposes to a public health authority
that is permitted by law to collect or receive the information. The disclosure
will be made for the purpose of controlling disease, injury or disability.
We may also disclose your medical information, if directed by the public
health
authority, to any other government agency that is collaborating with
the public health authority.
• As required by the Food and Drug Administration: We may disclose your
medical information to a person or company required by the Food and Drug Administration
to report adverse events, product defects or problems, biologic product
deviations,
or to track products; to enable product recalls; to make repairs or
replacements; or to conduct post marketing surveillance, as required.
• For communicable disease exposure: We may disclose your medical information,
if authorized by law, to a person who may have been exposed to a communicable
disease or may otherwise be at risk of contracting or spreading the
disease or condition.
• To your employer: We may disclose your medical information concerning
a work related injury or illness to your employer if you are covered under
your employer's policy in order to conduct an evaluation relating to medical
surveillance
of the work place or to evaluate whether you have a work-related injury,
in accordance with the law.
• For abuse or neglect: We may disclose your medical information to a public
health authority that is authorized by law to receive reports of child
or adult abuse or neglect. In addition, we may disclose your medical information
if we believe that you have been a victim of abuse, neglect or domestic
violence
as may be required or permitted by Virginia and/or federal law.
• For health oversight: We may disclose your medical information to a health
oversight agency for activities authorized by law. Oversight agencies
seeking this information include government agencies that oversee the health
care
system, government benefit programs (such as Medicare or Medicaid),
other government regulatory programs and civil rights laws.
• In legal proceedings: We may disclose your medical information in the
course of any judicial or administrative proceeding, in response to an order
of a
court or administrative tribunal (to the extent such disclosure is
expressly authorized), and in certain conditions in response to a subpoena or
other
lawful request.
• For law enforcement: We may also disclose your medical information, so
long as all legal requirements are met, for law enforcement purposes.
Examples of these law enforcement purposes include (1) information requests
for identification
and location purposes, (2) pertaining to victims of a crime, (3) suspicion
that death has occurred as a result of criminal conduct, (4) in the
event that a crime occurs on the premises of the Practice, and (5) in an medical
emergency where it is likely that a crime has occurred.
• To coroners, to funeral directors, and for organ donation: We may disclose
your medical information to a coroner or medical examiner for identification
purposes, determining cause of death or for the coroner or medical
examiner to perform other duties authorized by law. We may also disclose medical
information to a funeral director in order to permit the funeral director to
carry out
its duties. We may disclose such information in reasonable anticipation
of death. Your medical information may be used and disclosed for cadaveric
organ,
eye or tissue donation purposes.
• Due to criminal activity: Consistent with applicable federal and state
laws, we may disclose your medical information if we believe that the
use or disclosure is necessary to prevent or lessen a serious and imminent
threat to the health or safety of a person or the public. We may also disclose
your
medical information if it is necessary for law enforcement authorities
to identify or apprehend an individual.
• For military activity and national security: When the appropriate conditions
apply, we may use or disclose medical information of individuals who
are Armed Forces personnel (1) for activities deemed necessary by appropriate
military
command authorities; (2) for the purpose of a determination by the
Department of Veterans Affairs of your eligibility for benefits; or (3) to foreign
military authority if you are a member of that foreign military services. We
may also
disclose your medical information to authorized federal officials for
conducting national security and intelligence activities, including for the
provision
of protective services to the President or others legally authorized.
• For workers' compensation: Your medical information may be disclosed
by us as authorized to comply with workers' compensation laws and other similar
legally established programs.
• For required uses and disclosures: Under the law, we must make disclosures
to you and, when required by the Secretary of the Department
of Health and Human Services, to investigate or determine our compliance with
the requirements
of the Health Insurance Portability and Accountability Act and
its regulations.
5. Your Rights
Following is a statement of your rights with respect to your medical
information and a brief description of how you may exercise these
rights.
You have the right to inspect and copy your medical information.
You may inspect and obtain a copy of your medical information
that we maintain. The
information may contain medical and billing records and any
other records that we use for making decisions about you.
However, under federal law, you
may not inspect or copy the following records: psychotherapy
notes; information compiled related to a civil, criminal,
or administrative action; and medical
information that is subject to law that prohibits access
to medical
information in certain circumstances. We may deny your request
to inspect your medical
information. In some circumstances, you may have a right
to have this decision reviewed. Please contact our Privacy Officer
if
you
have questions about access
to your medical record.
You have the right to request a restriction
of your medical information. This means you may ask us not to use or
disclose any part of
your medical information for the purposes of treatment,
payment or health
care operations.
You may also request that any part of your medical information
not be disclosed to family members or friends who may be
involved in your
care. Your request
must state the specific restriction requested and to whom
you want the restriction to apply.
We are not required to
agree to your request. If we agree to the requested restriction, we
may not use or disclose
your medical information in violation
of that restriction unless it is needed to provide emergency
treatment
or unless we otherwise notify you that we can no longer
honor your request. With
this in mind, please discuss any restriction you wish
to request
with your physician. Please request all restrictions
in writing to our Privacy Officer.
You have the right to request that
we accommodate you in communicating confidential medical information.
We will
accommodate reasonable
requests, but we may condition this accommodation by
asking
you for information as to
how payment will be handled or other information necessary
to honor your request. Please make this request in
writing to our
Privacy Officer.
You may have the right to ask us to amend your medical
information. You may request an amendment of your medical
information
as long as we maintain
this information. In certain cases, we may deny your
request for an amendment. If we deny your request for
amendment, you have the
right to file a disagreement
with us and we may respond in writing to you. Please
contact
our Privacy Officer if you have questions about amending
your medical record.
You have the right to receive an
accounting of certain disclosures we have made, if any, of your medical
information.
This right
applies to disclosures
for purposes other than treatment, payment or health
care operations as described in this Notice of Privacy
Practices. It excludes
disclosures we may have made
pursuant to your authorization (permission), made
directly to you, to family members or friends involved in your
care,
or for
appointment
notification
purposes. You have the right to receive specific
information regarding these disclosures that occurred after April
14, 2003. You may request
a shorter
timeframe. The right to receive this information
is subject to certain exceptions, restrictions and limitations.
You have
the right to obtain a paper copy of this notice from us. If you would
like a paper copy of this
notice,
please request
one
from our Privacy
Officer or request one when you are in our offices.
6.
Complaints
You may complain to us if you believe your privacy
rights have been violated by us. To file a complaint,
please
contact our
Privacy Officer
who will be
happy to assist you. You may file a complaint
with us by notifying our Privacy Officer of your complaint.
We will
not retaliate
against you for filing a
complaint. If you do not wish to file a complaint
with us, you may contact the Secretary of Health
and Human
Services.
7. Privacy Contact
If you have any questions about this Notice or
require additional information, please contact
our Privacy
Officer at American
Self, 3409 Old Parham Road,
Richmond, Virginia 23294. Our Privacy Officer
is available during normal business hours to
discuss your privacy
questions, concerns
or complaints.
8. Effective Date.
This notice was published and becomes effective
on April 14, 2003.